WhatsUp Gold Overview
Welcome to Ipswitch WhatsUp Gold v11
WhatsUp Gold Release Notes v11.0.3
Finding more information
Sending feedback
Using WhatsUp Gold to Gather and View Network Data
Steps to Gathering Network Data
Steps to Viewing Network Data
Installing and Configuring WhatsUp Gold
Installation overview
System requirements
Installation notes
Installing or upgrading
About the Task Tray icon
Activating WhatsUp Gold
Migrating Data from previous versions of WhatsUp Gold
MSDE Database
Database Utilities
Database backup and restore
Database tools
Database Performance Tool
Database Tools Table Maintenance
Alternative database setups
Using an Existing SQL Server on the same computer
Using an Existing SQL Server on a remote computer
Installing a New SQL Server Instance on the same computer
Upgrading the database schema
Configuring the web interface to use IIS
Uninstalling Ipswitch WhatsUp Gold v11
About Users in WhatsUp Gold
About user accounts
Configuring user accounts
About User Rights
Using Device Discovery
About Device Discovery
Using the Device Discovery wizard
Scan types
Using Device Discovery
Discover Devices
Adding a single device manually
Example: manually adding a device to a device group
Example: clicking and dragging a device to a device group
Using Active Discovery
Using the WhatsUp Gold Console
About the WhatsUp Gold console
Console overview
About the Device View
About device icons
Organizing Devices and Device Groups
About the Map View
Organizing device layout and views
Adding annotations to a map
About link lines
Using the WhatsUp Gold Web Interface
About the WhatsUp Gold web interface
Accessing the web interface
Navigating through the web interface
About Web security
Stopping and starting the web server
Configuring the web interface to use IIS
Managing Devices
Device overview
About the Device View
Learning about the Device Properties
About General Device Properties
About Device Property Performance Monitors
About Active Monitor Device Properties
About Passive Monitor Device Properties
About Device Property Actions
About Device Property Credentials
About Device Property Polling
About Device Property Notes
About Device Property Menus
About Device Property Custom Links
About Device Property Attributes
Adding a new device
Adding additional network interfaces to a device
Adding attributes to a device
Adding notes to a device
Changing a device IP address
Changing a device name
Selecting Device Types
Configuring Device Types
Changing Device Types
Using Acknowledgements
Acknowledging a State Change
Editing multiple devices with Bulk Field Change
Using Credentials
Creating Custom Context menus
Using Device Groups
About device groups
Creating device groups
Using Dynamic Groups
About Group Access Rights
Enabling Group Access Rights
Assigning Group Access Rights
About Polling
Polling overview
Changing how you poll devices
Using the Maintenance mode
Setting how often your devices are polled
Stopping and starting polling
Stopping and starting polling on a monitor
Dependencies overview
Setting Dependencies
Viewing Dependencies
IPX support
Using Actions
About Actions
About Action strategies
About the Action Library
About Web Alarms
Configuring an Action
Creating a Beeper Action
Creating a Pager Action
Creating an Email Action
Creating an SMS Action
Creating a WinPopup Action
Creating a Syslog Action
Creating a Text-to-Speech Action
Creating a Program Action
Creating an Active Script Action
Creating a Web Alarm Action
Creating a Service Restart Action
Testing an Action
Deleting an Action
Assigning an Action to a device
Assigning an Action to a monitor
Creating a Blackout Period
Percent Variables
About Action Policies
Creating an Action Policy
Editing Action Policies
Implicit Action Policy
About Acknowledgements
Example: getting an Email Alert when the web server fails
Using Active Monitors
Active Monitors overview
Using Monitors and Actions
About the Active Monitor Library
Supported Active Monitors
Assigning Active Monitors
Deleting Active Monitors
Group and Device Active Monitor reports
Example: monitoring network printer toner levels
To configure the printer monitor
Expression Editor
Script Syntax
Script Syntax: Expect=Keyword
Script Syntax: Flow Control Keywords
Script Syntax: Send=Keyword
Script Syntax: SimpleExpect Keyword
Send to disconnect examples
Regular Expression syntax
Text string example
Using Telnet to determine "Expect on Connect" string
Using the Active Script Monitor
Using the Active Script Monitor context object
Examples: Active Script Monitor context code
Using Passive Monitors
About Passive Monitors
Configuring Passive Monitors
Configuring Passive Monitor Listeners
Using the Passive Monitor Library
Group and Device Passive Monitor Reports
Receiving SNMP Traps
Using Performance Monitors
Performance Monitor overview
About the Performance Monitor Library
Configuring and enabling Performance Monitors
Enabling SNMP on Windows Devices
Adding custom Performance Monitors to the Performance Monitor Library
About performance reporting
Custom Peformance Monitors
Example: monitoring router bandwidth
Example: troubleshooting a slow network connection
Using Active Discovery
About Active Discovery
Configuring Active Discovery
Example: configuring Active Discovery
Enabling and disabling an Active Discovery task
Testing Active Discovery tasks
Using Maps
Using the Map View
About the Map View
Using map display options
Using Arrange options
Using device layout
Using device types
Using grid properties
Grouping objects
Using the lock position
Mapping fonts
Organizing devices
Using link lines
Using attached lines
Connecting links
About unconnected links
Showing unconnected links
Using the Program Options
Changing the date and time format
Changing how long report data is stored
Changing the device state colors or icons
Stopping and starting the Web server
Stopping and starting the web server
Changing clock/regional preferences
Using Full Reports
Learning about full reports
About System Reports
About Group Reports
About Device Reports
List of full reports
About report refresh intervals
Printing, exporting, and saving full reports
Report column sizing and sorting
Changing the report date range
Adding report to your list of favorites
Using Recurring Reports
Configuring Recurring Reports
Testing Recurring Reports
Understanding and Using Workspaces
Learning about workspaces
About types of workspaces
Managing Workspace Views
Navigating through workspace views
About workspace content
Adding workspace reports to a Device Status workspace
Using Workspace Reports
Learning about workspace reports
List of workspace reports
About the workspace report menu
Configuring a workspace report
Moving Workspace Reports within a workspace
Device Group Mini Status workspace report
Using SNMP
SNMP overview
Monitoring SNMP Service
About the SNMP Agent or Manager
About the SNMP Management Information Base (MIB)
About SNMP Object Names and Identifiers
About the SNMP operations
About SNMP Security
Using the Trap Definition Import Tool
Using WhatsUp Gold Premium Edition
What is in Ipswitch WhatsUp Gold v11 Premium Edition?
Monitoring a Microsoft Exchange Server
How to get started using the Exchange Monitor
Configuring an Exchange Monitor
Exchange parameters
Exchange services
Example: Exchange Server monitor
Monitoring Microsoft SQL Server
How to get started using SQL Server Monitor
Configuring an SQL Server Monitor
SQL Server Parameters
SQL Server Services
Example: SQL Server Monitor
Monitoring WMI-enabled applications
How to get started using WMI Monitor
Example: WMI Monitor
Troubleshooting your network
Database Performance Tool
Connecting to a Remote Desktop
WhatsUp Gold engine message
False negative returned from WMI monitors
Re-enabling the Telnet protocol handler
Migrating from Previous Versions of WhatsUp Gold
Information for WhatsUp Gold v8 and earlier users
Migration utility
Back up the database
Data Source
Maps to transfer
Report of Migration Results
Using WhatsUp Gold Multi-Site and MSP Editions
About the WhatsUp Gold Distributed Solution
Distributed reporting capabilities
Installing Central and Remote Sites
Step 1: Installing the WhatsUp Gold Central Site
Changing the Central Site configuration settings
Step 2: Configuring the firewall for Remote Site connections
Step 3: Installing the WhatsUp Gold Remote Site
Changing the Remote Site configuration settings
Step 4: Using Reports for WhatsUp Gold Distributed Solution
Workspace Reports: learning about the Central/Remote Workspace Reports
Adding Remote/Central workspace reports to your Home Workspace
Using the Remote/Central workspace reports
Moving and removing Remote/Central workspace reports
Managing Workspace Views
Full Reports: learning about the Central/Remote Full Reports
Using the Remote Site full reports
Step 5: Using the Ipswitch Dashboard Screen Manager application
Installing the Dashboard compatibility patch
Configuring user accounts
Learning more about using WhatsUp Gold distributed solution
About the Dashboard Screen Manager
Ipswitch Dashboard Screen Manager Overview
How does the Dashboard Screen Manager work?
Installing the Dashboard Screen Manager
Opening the Dashboard Screen Manager
Configuring a Dashboard Screen Manager playlist