About the Task Tray icon

WhatsUp Gold installs a task bar icon on your computer. This icon is constantly running, and alerts you to the status of the application as a whole.

WhatsUp Gold Icons

During normal operation, the WhatsUp Gold icon displays the worst state of all devices on your map. In addition, you can enable tooltips to have the icon display any state change that occurs on the system. To do this, right-click on the icon and select or clear Enable Tooltips.

WhatsUp Gold task tray icons

When the WhatsUp Gold polling engine is not running (the service is stopped) this icon appears:

If this is the case, you need to restart the Ipswitch WhatsUp Gold Engine service. If the polling engine is not running, then WhatsUp Gold is not connected to the database, and nothing in the application will function properly.