Creating a Beeper Action

  1. Go to the Action Library:
    • In the WhatsUp Gold web interface, select Go > Configure > Action Library.

      - or -

    • From the main menu bar of the WhatsUp Gold console, select Configure > Action Library.
  2. In the Action Library, do one of the following:
    • Click New, then select Beeper Action.


    • Select an existing Beeper Action, then click Edit.

      The action properties page opens.

  3. Set the appropriate options.
    • Name. The name of the action as it appears in the Action library.
    • Description. Enter a short description of the action. This is displayed in the Action Library dialog along with the entry in the Name box.
    • Beeper number. Enter the phone number to dial. You can use parentheses to delimit the area code and a dash to separate the exchange from the extension numbers, for example: (617) 555-5555.
    • Pause after answer. Enter a number of seconds the modem should pause before sending the signal codes once a connection has been made.
    • End transmission. By default, # is the correct symbol for the end transmission command. Some international systems require other or additional symbols.
    • Modem setup. Select either Primary, or one of the Alternate setups. Click Port Settings to further define your selection. Modem Setup is used specifically to support different service providers in case you use more than one provider for sending your beeper notifications. There could also be times you want to change your settings to meet a specific service provider's requirements for a specific notification (for example: a lower baud rate). To do this, you can set up an alternate Modem Setup and associate this to the notification instead of using your Primary setting.  

      Note: Changing the Port Settings for the desired Modem Setup will affect ALL uses of that setting.

    • Up code. Specifies the characters sent to the beeper to indicate that the device has come back up after being down (the default value is 0*).
    • Down Code. Specifies the code sent to indicate the device is down (the default value is 1*).
    • On passive monitor code. Specifies the code sent to indicate that an active monitor has been received for the device. (Default value is 2*) You can use the asterisk (*) character to separate codes from a subsequent message.
    • Recurring action code. The percent variables for the action. The default action codes are:
      • %System.NumberofUpDevices
      • %System.NumberofDownDevices
  4. Click OK to save this action. The action now appears in the Action Library.
  5. Assign the action to a device or a monitor, by using the procedure defined in:

    Assigning an Action to a Monitor